OUR MISSION

Together with our partners we want to contribute to the efficient and safe throughput of shipping to and from the Flemish ports at an acceptable price.

• Navigate and pilot ships that request our services or need to make use of our services in order to comply with legal regulations.
• Provide nautical advice.
• Play an active role in co-ordinating shipping traffic.

  OUR PHILOSOPHY

In the service of shipping

As a public service entity we are committed to promote the economic growth of the port and its activities by providing efficient services. These services must be experienced by our customers as a positive criterion when choosing a port.

In the service of the public

As a public service entity we operate in accordance with national and international regulations with regard to the protection of the environment and public safety.
In this respect, the interest of the public takes precedence over the interest of the individual.

Good seamanship is at the heart of all our piloting activities

We always seek the right compromise.
Good communications, understanding of each other’s problems, accessibility, a willingness to listen and trust help us to find the right solutions.